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Everything you might be wondering, simply explained.
What is From The Universe?
From The Universe creates artisanal wellness products designed to elevate the everyday experience. Our handcrafted chocolates combine premium 72% dark chocolate with adaptogens, nootropics, superfoods, and thoughtfully selected botanicals.
Our Fruit Wellness Gummies offer another way to experience our signature blend, made with organic fruit purée and minimal sugar for a convenient, temperature-stable alternative to chocolate.
All of our products are vegan and thoughtfully crafted to bring together indulgence, nature, and intention.
What makes From The Universe different?
We believe chocolate can be more than something you simply eat. Our products are made in small batches using premium ingredients and our signature proprietary blend, creating an experience designed around presence, creativity, connection, and enjoyment.
Do you ship internationally?
Yes. International shipping availability, rates, and requirements vary by destination.
For international orders, please email weareall@fromtheuniverse.io with your location and what you’d like to order. Our team will help you with availability, shipping options, and placing your order.
I have food allergies. Can I enjoy From The Universe products?
Our formulas are vegan and crafted with an allergy-aware ingredient profile. We recommend reviewing the full ingredient list for your selected product before ordering.
If you have a known allergy, sensitivity, or specific health concern, please consult your healthcare provider before consuming.
How should I store my chocolate?
For the best quality and experience, keep your chocolate sealed and stored at room temperature in a cool, dry place away from direct sunlight and heat.
We do not recommend refrigerating your chocolate, as changes in temperature and moisture can affect its texture and overall quality.
How do you ship chocolate during warm weather?
Chocolate is temperature-sensitive, so we take extra care when shipping during warmer months.
We strongly recommend selecting Express Shipping with ice packs whenever temperatures are high or your order is traveling to a warm destination. Priority Shipping may spend additional time in transit and carries a greater risk of melting.
Because weather and carrier conditions are outside of our control once an order leaves our facility, we cannot guarantee against melting when Priority Shipping is selected.
How long does shipping take?
Orders are processed in the order they are received, and you’ll receive tracking information as soon as your package is on its way.
Transit times depend on your destination and the shipping method selected at checkout. If timing is important — particularly during warm weather — we recommend choosing Express Shipping.
Which From The Universe product is right for me?
Our products share the same intention but offer different ways to experience the Universe.
The Elevated Wellness Chocolate Bar is our original handcrafted experience. The Microverse Wellness Chocolate Bar offers our signature formula in smaller, breakable pieces. The Mini Microverse brings that same experience into a smaller format, while our Fruit Wellness Gummies offer a convenient, temperature-stable alternative to chocolate.
Explore the collection and choose what best fits your moment.
What if I have a question about my order?
We’re here to help. For questions about an existing order, shipping, international ordering, or choosing a product, email us at weareall@fromtheuniverse.world and our team will get back to you as soon as possible.